Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of acotiza.com and related marketing materials operated by Acotiza LLC (“Acotiza,” “we,” “us,” or “our”), a Florida limited liability company. By accessing the site or engaging our products or professional services, you agree to these Terms. If you do not agree, do not use the site or services. Separate written proposals, statements of work, order forms, or product subscription agreements may apply and will control if they conflict with these Terms for that engagement.

2. Who we serve

Acotiza provides digital solutions for businesses, including custom websites, business applications, and software products such as CMS, CRM, POS, ERP, eCommerce, appointment systems (including Acotiza Citas), inventory/WMS, integrations, and related consulting, design, and development services.

3. Website use

You may use our website for lawful informational and business inquiry purposes. You agree not to misuse the site, attempt unauthorized access, interfere with security or performance, scrape content in a way that harms the service, or use the site to transmit malware or unlawful content. We may suspend or restrict access for misuse.

4. Products and accounts

Access to Acotiza products (including POS, CRM, ERP, Citas, and similar platforms) may require an account. You are responsible for maintaining the confidentiality of credentials, for activity under your account, and for ensuring that users you authorize comply with these Terms and any product-specific policies. You must provide accurate account information and promptly update it.

5. Professional services

Custom development, design, integrations, and consulting are provided under the scope, timeline, fees, and deliverables described in a mutually agreed proposal or statement of work. Changes outside that scope may require additional fees and revised schedules. Client responsibilities (timely feedback, access, content, and approvals) are required for delivery.

6. Fees and payment

Fees for products and services are as stated in your order, subscription plan, or proposal. Unless otherwise agreed in writing, invoices are due as specified, and late amounts may incur suspension of service. Subscription products renew according to the plan terms until canceled as provided in your agreement. Taxes may apply.

7. Intellectual property

Acotiza retains ownership of its pre-existing tools, frameworks, libraries, product software, branding, and website content. Upon full payment for custom work, clients receive the license or ownership rights described in the applicable agreement. You may not copy, reverse engineer, resell, or redistribute Acotiza products except as expressly permitted in writing.

8. Client content and data

You retain ownership of content and business data you provide. You grant Acotiza a limited license to host, process, and display that content solely to provide the services. You represent that you have the rights to provide such content and that it does not violate law or third-party rights. Our handling of personal information is described in our Privacy Policy.

9. Acceptable use of products

You may not use Acotiza products for illegal activity, spam, infringement, or to store or transmit harmful code. You are responsible for compliance with laws applicable to your business (including consumer, privacy, payment, and industry regulations). We may suspend accounts that create risk to the platform or other customers.

10. Disclaimers

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACOTIZA DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation. Advice and estimates are not guarantees of business results.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACOTIZA AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO ACOTIZA FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT.

12. Governing law and contact

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Exclusive venue for disputes will be the state or federal courts located in Miami-Dade County, Florida, unless a separate agreement provides otherwise. Contact: Acotiza LLC, 701 Brickell Avenue, Miami, FL 33131, USA · info@acotiza.com · +1 (786) 350-0090. We may update these Terms; continued use after the updated date constitutes acceptance of the revised Terms.